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Crisis Shield
May 31, 20182 min read
Crisis Case Study: Telstra's response to on-going blackouts
By Georgia Comensoli Telstra’s network crashed for the second time this month. Customer reactions were sarcastic and brutal as personal...
Crisis Shield
Mar 30, 20163 min read
Why Telstra is losing its image as a premium and leading brand
We recently wrote an article about how the impact of cyber incidents (data breaches, IT failures etc.) can escalate when a company does...
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