STEP 3. TRAINING
OUR TRAINING COURSES ORIENTATE YOUR RELEVANT STAFF TO YOUR NEW OR REVISED CRISIS PLANS. THIS INCLUDES A VARIETY OF TRAINING EXERCISES AND WORKSHOPS TO UPSKILL AND EQUIP YOUR STAFF WITH THE KNOWLEDGE AND SKILLS TO EXECUTE YOUR CRISIS PLANS QUICKLY AND EFFICIENTLY.
Successful crisis and incident management are about protecting what your organisation values by preparing for, anticipating, responding to, recovering from, and learning from adverse situations that threaten the organisation's people, reputation, physical assets, operational continuity, natural environment, regulatory compliance or financial performance.
An inadequate or ineffective response to a crisis or incident can compound and exacerbate an already inherently difficult and stressful situation, with potentially disastrous long-term effects on the organisation’s reputation, brand and standing in the eyes of employees, customers, partners, suppliers, industry peers and bodies, government, regulators, and media.
Today, organisations’ top managers can also individually face serious liabilities and career consequences for poor management or unjustified decisions during a crisis.
DELIVERABLES
KNOWLEDGE TRANSFER
SKILLS TRAINING
PROCESS
INTRODUCE
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Orientate relevant staff with the plan(s), policies, systems and strategies
FAMILIARISE
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Run through plan(s) with small group training exercises and Q&A to actively familiarise staff with content
UPSKILL
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Build staff capabilities so they are equipped with the knowledge and skills to execute plan(s)