Crisis ShieldAug 17, 20183 minCrisis Case Study: Facebook wounded by slow crisis responseBy Georgia Comensoli and James Fitzpatrick It’s the privacy leak that may change our interaction with social media outlets forever. It...
Crisis ShieldSep 16, 20162 minHow to Manage a Crisis Tip #001: How to use Facebook Live to Respond to a Crisis [Video]What is Facebook Live Streaming? Facebook Live – like Twitter’s Periscope - gives users the ability to start video streams from their...
Crisis ShieldFeb 27, 20122 minSocial Media in crisis communicationsIn the last 12 months there’s been plenty of speculation and comment about the use of social media as a crisis communication tool in...