Crisis Simulations
Scenario training is a vital rehearsal tool for an organisation to ensure plans are up-to-date, effective and completely understood by the staff responsible for implementing them. Our training simulations assess the efficacy of plans and staff performance in a scenario.
Our robust methodology ensures participating staff and organisations get maximum value from their training, both during the active rehearsal and in the post-scenario follow-up.
Our unique training methodology means we:
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Use realistic and challenging scenario triggers.
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Observe and record activities during the scenario.
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Evaluate the scenario data.
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Identify key learnings from the results.
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Help clients act on the learnings by adjusting plans or delivering further training.
Check out the video below to get a taste for what our simulations look like:
How we plan simulations
We plan and write a simulation in collaboration with our client. Depending on the scope of work, this can include leading the simulation planning process, defining objectives, securing participation from internal and external stakeholders, and writing simulation materials such as a simulation plan, detailed master schedule of events, participant handbooks, and other briefing documents.
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Based on the scope, we then research, develop and resource realistic and customised simulation injects. These may include telephone calls, online news websites, audio clips, video clips, images, media releases, email notifications, SMS notifications, media conferences, social media pages, and actors in face-to-face role play.
How we conduct simulations
Depending on the scope of work, we can conduct all aspects of the simulation for our client, including exercise play and simulation, briefings and debriefings. Our Lead Facilitator oversees the controllers, simulators and facilitators who keep the simulation running on schedule in line with the objectives.
How we evaluate & report on simulations
Depending on the scope of work, we can prepare evaluation guides, provide evaluators to collect data throughout all phases of the simulation, collate and analyse data, and provide our client with a comprehensive Simulation Report, including actionable recommendations for improvement.
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