The Crisis Manager App
What is it?
A simple and intuitive tool that we can custom build for your business, organisation or team.
It’s a step-by-step guide that enables any one of your staff to follow the necessary initial incident response procedures, cover each of your business’s standard operating procedures, and write and release the necessary crisis communications - covering the basic elements in effective crisis management.
Who is it for?
This tool is best suited to small businesses or individuals who do not have the budget to invest in expensive crisis management software nor the resources or training to bring together a specific crisis management team.
The Crisis Manager enables your organisation to respond professionaly when an incident occurs.
How does it work?
Users log in to a personally tailored and password protected web app via shortcuts setup on their desktop, laptop, or tablet.
They are then guided through five simple steps:
Step 0.
Select your incident type
We will align these to your industry accordingly.
Step 1.
Follow the initial checklist
Pulled from your emergency procedures and/or the nationally accredited guidelines for the selected incident type.
Step 2.
Complete any of your relevant Standard Operating Procedures
Which we will upload and host as live digital copies to our personally protected server.
Step 3.
Download, edit, and distribute the relevant communications to all stakeholders
Using the communications templates that we will personally tailor to your organisation, the incident you've selected, and the range of commmunication mediums you use (e.g. emails, media interviews, media releases, website updates, social media posts etc.).
Step 4.
Complete the final checklist
Tailored specifically to the incident selected and your relevant policies or procedures.
What are the benefits?
-
Every step of the way, there is a direct link to our 24/7 crisis support contact (if things start getting out of hand).
-
We'll upload each of your procedures and policies to our protected server so that they're only a click away to you or any of your staff - these will also be accessible through a live, searchable list (saves desperately searching through filing cabinets whilst your crisis is generating momentum).
-
The web app is simple and easy to follow and accessible from anywhere in the world.
-
We will personally tailor six separate communications templates for each incident type according to your industry and business.
-
It is a fraction of the cost of your typical crisis management system - a simple and cost effective way for small businesses and individuals to respond professionally to critical incidents.
-
This is a simple step towards covering your duty of care and liability.
-
If you don't already have one, we'll also build a basic commuications plan that is tailored to your business and aligns with the use of the Crisis Manager.
How much does it cost?
The cost to setup the web app for your business will depend on your size, the industry you're in, and the procedures or policies you already have established. Because this app is hosted online and built with a very simple and intuitive structure there is no expensive hardware or software involved nor is there a monthly usage fee. Whatever your size or industry, the final cost will be a mere fraction of the costs involved in building typical crisis communications software systems. Our mission in releasing this product is to enable individuals and small businesses to be able to respond professionally when a crisis occurs without needing to invest heavily in expensive software and systems.
What's next?
Call or email us today to arrange a demo or quote for you or your business, or if you have any questions about the product.
Web App Icons provided courtesy of Icons8.