Why crisis management matters Any organisation can experience a crisis. A crisis is a situation that threatens – or has potential to threaten – your people, operations, assets, environment, reputation, or long term prospects, and requires immediate attention. Research estimates somewhere between 25 and 80 per cent of a company’s market value is directly attributable to its reputation1 2 3 4, and a recent Deloitte study5 found that 48 per cent of the 300 board members surveyed

Our friends across the pacific are today taking part in a National PrepareAthon Day with a simple yet poignant motto: Don’t Wait. Communicate. Make your emergency plan today. Run by the Federal Emergency Management Authority (FEMA), the day is the climax of America’s National Preparedness Month, held every September. The Aim: to increase the preparedness and resilience of families and businesses against critical incidents and natural disasters. The Method: host hazard-specifi

By James Fitzpatrick Every word Turnbull has spoken since he announced that he would challenge Abbott for the Liberal leadership last week has rolled off his tongue so eloquently that it reminds me of a flawlessly choreographed dance where every move has been rehearsed tirelessly. Unfortunately for Turnbull, this alleged fascination with mirrors is also one of his most frequent critiques: Irrespective of what you think the real motive behind Turnbull’s mirror rehearsing to be

As the Prime Minister has acted to address an increasing domestic terror threat at a Federal level, we cannot afford to be complacement in the preparation for our own businesses, should the worst occur. With former ambassador to Indonesia, Greg Moriaty being appointed as Australia's first anti-terrorism coordinator, and Michael Keenan as the nation's first Minister Assisting the Prime Minister for Counter Terrorism, it is obvious that the Federal Government is stepping up it'

It's ‘the lucky country’, where we all pitch in to help a mate and life is good. In fact, life is so good it's totally safe; abundant with food, water, shelter, lovely people, amazing services, and what could possibly go wrong! Well sadly a lot has gone wrong. Threats that we never imagined have now landed on our doorstep and they aren’t about to leave. In fact, they’re well ingrained in our community. Having spent over 20 years in emergency services I’ve witnessed a shift i

Managing Director of Briggs Communications Allan Briggs, a crisis communications expert, told delegates at the Informa National Campus Security & Safety Conference in Sydney he was alarmed at the lack of preparation major organisations were taking in response to the new terror threat. “Sadly the threat has become real with recent events such as the Lindt shooting and arrests of five men in Melbourne alleged to be plotting to kill a police officer then kill members of the publ

Public perception can affect the way in which you, your company and your message is received for a long time. It’s 2015 and we are still hearing about the catastrophic, 87 day long, BP Deepwater Horizon Oil Spill of 2010, and the many ill thought out remarks to the media from their former CEO, Tony Hayward. The one we all remember from Hayward is of course the “I’d like my life back” video that framed the worst accidental marine oil spill in history as simply an inconvenience